Field Service Technician-Homogenizers

Company: GEA Process Engineering
Location: Janesville
Posted on: February 9, 2025

Job Description:

Responsibilities / Tasks

A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.

Perform equipment routine and scheduled maintenance on high pressure pumps.
Completes assigned job in a timely and qualitative manner
Provide support to other technicians and Sales team as need
Repair/service equipment and assist with part management in our Janesville facility
Full compliance on Hazard & Risk Assessment and all safety protocols as per customer & company SOP
Full-service report after job completion
Prepare and promote recommended spares, tools and retrofittable solutions to customers.
Services and Repairs HPP and Homogenizers
Assists customers with critical spare recommendations
Provides follow up reports with customer and Service/Sales Team
Work with both customers as well as factory, technicians, service and sales team.
Coordinate with Service Director and RSM and customer - to establish resolutions to customer issues and execute promptly.

Your Profile / Qualifications

Homogenizer service experience preferred.
Experience troubleshooting process related issues.
Ready to travel frequently (local & abroad) and works off-hours
Good working level of English - speaking and writing
Holding a valid driving license (preferred)
Emphatic with strong customer focus
Technically inclined with good problem-solving skills and commercial affinity.
Service oriented, patient, and flexible team player.
Safety conscious and of good moral character
Good computer skills - Microsoft Office applications

Did we spark your interest?
Then please click apply above to access our guided application process.

Keywords: GEA Process Engineering, Janesville , Field Service Technician-Homogenizers, IT / Software / Systems , Janesville, Wisconsin