Solutions Engineer
Company: Mediaocean
Location: Chicago
Posted on: October 16, 2024
Job Description:
Mediaocean is powering the future of the advertising ecosystem
with technology that empowers brands and agencies to deliver
impactful omnichannel marketing experiences. With over $200 billion
in annualized ad spend running through its software products,
Mediaocean deploys AI and automation to optimize investments and
outcomes. The company's advertising infrastructure and ad tech
tools are used by more than 100,000 people across the globe.
Mediaocean owns and operates , the industry's trusted system of
record for media management and finance, , the world's largest
independent ad server and creative personalization platform, as
well as , the MRC-accredited ad verification solution for brand
safety and fraud detection. Visit for more information.What You
Will Do:The Flashtalking Solutions Engineer focuses primarily on
technical scoping, onboarding, training, and advanced support of
clients. They are also responsible for ensuring that campaigns
leverage data, serve, track and report correctly. This role
requires an in-depth product knowledge along with a strong
understanding of ad serving, tracking and data. SEs are highly
responsive and professional in their communication, enjoy problem
solving, and have an ordered and analytical approach. SEs should
aspire to be a thought leader not only in Flashtalking's platform,
but also an industry expert across subject matters such as
attribution, dynamic creative optimization, API interactions,
social, video, mobile measurement, cookieless identity
orchestration, and first- and third-party data executions. This
role is perfect for someone who has a passion for digital media,
advertising technology, and using technology to solve customer
challenges.Responsibilities will include:
- Form close relationships with customers to become their trusted
ad tech advisor
- Scope, vet, and manage the technical set-up of Flashtalking
solutions on behalf of clients
- Deliver new customer onboarding training as well as
just-in-time training on new features and capabilities
- Serve as a product and platform expert and share that expertise
with customers and colleagues
- Closely monitor customer campaigns and tenaciously troubleshoot
technical issues
- Establish meaningful relationships with the Product and
Engineering teams, providing product feedback, leading product
demonstrations and maintaining integrations with third-party
platforms
- Partner with the Campaign Management team by analyzing campaign
configuration and offering recommendations to improve performance
and operational scale
- Work closely with Account Managers in identifying areas to
deepen our customer relationships
- Share industry and product knowledge internally via trainings
which can range in focus from select individuals to org-wide
presentations
- Identify ways to improve the operational effectiveness and
efficiency of the SE team
- Serve as a lead touchpoint for platform-level integrations and
product rollouts in partnership with Engineering, Product and
Strategy teams
- Help facilitate new business development relationships and
foster current partnershipsWho You Are:
- Excellent client facing skills and ability to lead technical
conversations with confidence
- Demonstrated ability and confidence in working
autonomously
- A strong foundation and aptitude for all things digital,
specifically focused on ad serving, dynamic creative, programmatic,
data management, attribution, operations, dataflow and processing
pipelines, reporting platforms, identity technology, tag/endpoint
interactions, and API fundamentals
- A proven track record in owning, driving, and delivering
against projects of varying complexity, focus area, and stakeholder
composition
- An openness to learn and confidence to ask questions in a
self-starter environment
- A steadfastness to clear and concise communication, with the
ability to translate potentially complicated technical situations
to a variety of audiences
- Ability to motivate and shift perspective in the interest of
preserving relationships and communication
- Experience in Ad Tech is essential, preferably working with
agency side ad servers or trading platformsWhy Mediaocean?
- Competitive total compensation, including 401(K) employer match
and financial wellness seminars
- Extensive medical, dental, and vision plan - Keep your family
(or just yourself!) safe and healthy
- Flexible time off - In addition to our 14 company holidays, we
provide open PTO to all U.S.- based Mediaocean employees. So take a
sick day, vacation day, or mental health day
- Bonding Leave - After six months of employment at Mediaocean,
mothers and fathers, including same-sex parents, can take
job-protected, paid time off to bond with their child within the
first 12 months of the child's birth or adoption
- Insurance, Pet Insurance, employer matched Health Savings
Account and Flexible Spending Accounts
- Professional development - Personalized development plan
created with your manager, continuous internal and external
trainings, official company-wide mentorship program, professional
development rewards program, management, leadership, and
function-specific training for top performance, education
reimbursement
- Get rewarded for demonstrating Mediaocean values
- Active affinity-based groups - Form connections with similar
peers in offices around the world. Groups include: Women at MO,
Black Employees at Mediaocean (BEMO), Pride at MO, Mi gente
(Hispanic/Latinx community), AAPI at MO, Parents at MO,
International Enrichment, Language Lovers, Books & Beyond, DEI in
Engineering, and Mental Health & Wellness, and Caregivers
United
- Wellness opportunities - Free virtual yoga and abs and glutes
classes, company-paid Headspace meditation app membership,
company-wide steps challenges, complimentary snacks in-office
- Bikeshare program in select offices, (Divvy and CitiBike for
Chicago and New York offices)
- All of these benefits/perks are effective on the date of
hireSalary: $110,000 - $130,000 a yearWe would hate to miss out on
your application because you do not meet every requirement -
transferrable skills and education will also be considered, so
please do not hesitate to apply!Mediaocean recognizes our true
strength and value shine when all our team members feel there is
space in the conversation for their voices, thoughts, ideas,
perspectives, and concerns. Mediaocean is committed to being an
equal opportunity employer, and we consider all applicants
regardless of their age, race, color, gender, sexual orientation,
ethnicity, religion, national origin, disability, or veteran
status.If you're an existing Mediaocean employee and would like to
submit a referral, .
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Keywords: Mediaocean, Janesville , Solutions Engineer, Engineering , Chicago, Wisconsin
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